Lead timesOur maximum lead time is 14 days from the day the order is paid from. Many of our items are handmade in the UK and while we keep good stock there will be some products being manufactured.
Lead times will vary from month to month as we supply a large number of shops and many businesses decide to order at exactly the same time, hence delivery lead times will increase or decrease randomly.
New Delivery Charges
Up till now we have heavily subsidised delivery costs.
The bigger our range has grown and more delicate items we supply, means that nearly all our shipments have to be delivered via pallets.
In the past we have subsidised this cost below the carriage paid cost, however, due to increased costs, we can no longer do this.
When you select delivery, the cost of the pallet delivery will be charged according to your post code. This is the pallet rate we pay. We do not profit from this. We also do not charge for the cost of packing and wrapping the pallets. If you require carriage paid the order value is below.
For all areas that do not qualify for full carriage paid at £695. We offer a discount over £695 that is used towards the cost of your pallet delivery.
Carriage Paid Rates1: Spend Over £695 and get UK free shipping Excluding Highlands & Lowlands, Ireland, Isle, parts of Cornwall
2: Spend over £995 and get free shipping to N & S Scotland, West Scotland, East Central Scotland, Scottish Zones, Isle Of Wight, Isle of Man. Limited to x1 full pallet.
3: Spend over £1350 and get free shipping to Northern & Southern Ireland. Limited to x1 full pallet.
4: Spend over £1600 and get free shipping to Orkney Isles , Skye & West Scotland, ZONE 19 outer Hebrides, Shetland &Isle, ZONE 21 Inner Hebrides. Limited to x1 full pallet.
5: Spend over £1800 and get free shipping to Zone 22 Inner Hebrides, ZONE 25 Channel Isles. Limited to x1 full pallet.
6: Spend over £2500 and get free shipping to ZONE 25 Channel Isles, POSTCODE GY9. Limited to x1 full pallet.